Thank you for visiting Motif Collection. This website is operated by Motif Collection CR no. 164372-1. Throughout the site the terms “we”, “us” and “our” refer to Motif Collection. By purchasing our products, you agree to these terms and conditions.

1. Use of the Website

The Website and its original content, features, and functionality are owned by www.motifcollectionbh.com and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

2. Collected Information

When you make a purchase or create an account on our website, we collect personal information such as your name, email address, shipping address, phone number and payment details. We will use the information you provide to be able to process your orders and to provide you with the services and information offered through our website which you requested and for any payments per purchase of product.

3. Use of information

Personal information is used to process your orders, provide customer support, improve our services, and communicate with you about our offers and promotions. We might use your personal information to personalize your experience on our website.

Your name and address will be passed to a third party to deliver the product to you.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry standard security technologies and procedures to safeguard your data.

5. Third-party websites

Our website may contain links to third-party websites, we are not responsible for the privacy practices or contents of these websites. We encourage you to review the privacy policies of these websites before providing your personal information.

6. Products

We endeavor to display the colors and images of our products that appear in the online store as accurately as possible. We cannot guarantee that your computer monitor's display of any color will be accurate.

7. Alterations

No alterations are available. Please review the size chart before placing your order.

8. Pricing and Availability

All prices are mentioned and fixed on our website. The prices are subject to change without prior notice. We reserve the right to modify or discontinue the product (or any part or content thereof) without notice at any time.

9. Payment Methods

Local Payments: Benefit Pay, Visa, Mastercard and Amex.

GCC Payments: Visa, Mastercard and Amex.

Our apologies as we don’t accept cash.

10. Shipping, Delivery and Customs

Shipping:

Once your order has been processed and confirmed, then you will receive a confirmation email with the order ID. Please enter your order ID and billing email in the tracking order section on our website to track your order.

Shipping costs will vary depending on the delivery location and the size of your order.

Delivery:

Delivery in Bahrain within 2 to 3 days.

Delivery to GCC countries within 4 to 5 days.

Delays in delivery may arise due to unexpected circumstances from time to time.

Customs and Postal Charges:

Customs and postal charges may apply depending on the shipping country and location.

Motif Collection is not liable for additional costs related to customs and postal charges that may be applied.

11. Refunds and Returns

Orders inside and outside Bahrain:

No refunds, exchange or cancellation of orders are allowed inside and outside Bahrain.

Orders inside Bahrain only:

As per Bahrain law, refunds and exchange are available only if there is manufacturing defect in the product received. This condition is valid only in Bahrain.

Please inspect your order upon receival and contact us immediately if there is a manufacturing defect or if you receive the wrong item, so that we can evaluate the issue to make it right and satisfy you as customer satisfaction is our priority.

Manufacturing defective orders to be received in their original condition as received, unused and unworn by the customer with the designer tag still attached.

Any issue beyond one working day after receiving the order will not be processed.  

12. Changes to These Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Your continued use of the Website following the posting of changes will mean that you accept and agree to the changes.

13. Contact Information

For any inquiries regarding these Terms and Conditions, please contact us at +973 3963 6989.